Evolve Mortgages Services Crosses a Pivotal Milestone

May 12, 2021

Evolve Mortgages Services Crosses a Pivotal Milestone

In March 2021, Evolve Mortgages Services celebrated a pivotal milestone as it crossed its 50-employee threshold at its Trinidad and Tobago office.

Headquartered in Frisco Texas, USA, Evolve Mortgage Services is a leading provider of outsourced mortgage solutions.  The Company officially entered the T&T market in 2018 as they began to shift their outsourcing operations from India to T&T.

This move was the result of the T&T IFC’s work in showcasing T&T as the ideal nearshore location for Evolve. Establishing operations in T&T allows Evolve to access both financial services professionals and IT professionals working in tandem to deliver seamless mortgage solutions to their customers.

Over the past two and a half years, Evolve has hired employees from various geographical regions in Trinidad and one in Tobago. Their staff has benefited from a flexible work-from-home system as well as rigorous training to ensure the standards set by the US head office are maintained. Their employees operate in a range of areas such as Compliance, Software Development, Business and System Analysis.

Since the onset of the global pandemic, Evolve has experienced an increased demand for its services and as a result, has had to hire new staff. This provided an enormous advantage to Evolve’s local office as it was able to tap into the local labour pool to fill this resource requirement. Evolve is especially pleased that they were able to offer jobs to individuals and add value to the local economy during this challenging time.

The company continues to hire based on their needs and they anticipate that they will be hiring at least 30 more persons in the next 12 months.

Evolve’s reputation is well known in the industry and the firm has helped hundreds of clients dramatically grow and scale their mortgage productivity.

Some of Evolve’s clients include Bank of the West (PNB Paribas), City National Bank (Royal Bank of Canada), Merchants Bank of Indiana, Lakeview/Bayview Loan Servicing, and others. In 2020, Evolve completed Closed Loan Due Diligence on over 126,000 loans representing $31.5b in loan volume and provided underwriting services on more than 65,000 loans representing $16.5b in loan volume.

The T&T IFC congratulates Evolve Mortgage Services as it celebrates this milestone, and we are heartened by the company’s commitment to growing its operation in Trinidad and Tobago.

See an interview on the CNC3 Morning Brew with Richard P. Young, Chairman T&T IFC and Rachael Mason, Vice President Operations, Evolve Mortgage Services.