ISSUE 24 – Article 6

April 23, 2020


The T&T IFC participated in the IAOP OWS 2.O Conference & Exhibition in Orlando, Florida from 17th-19th February 2020. This conference is one the largest gatherings of outsourcing professionals which afforded the T&T IFC with the opportunity to tap into the IAOP’s rich and diverse membership.

In addition to interacting with over 100 attendees at the T&T IFC’s conference booth, the T&T IFC hosted an Executive Leadership Session (ELS). This session provided an intimate and interactive forum to present T&T’s unique value proposition to senior-level executives from notable companies. Paul Anselmo, CEO, Evolve Mortgages and Ms. Angela Lee Loy, CEO, Aegis Business Solutions were both present to answer attendees’ questions and offered credibility to our positioning.

Key prospects include global companies such as: Tech Mahindra, Eox Vantage, Capability BPO, Cognizant, Everest Group, Five Splash Infotech and Unum Group. This conference was a great way to promote the T&T IFC as a thought leader within the BPO sector, maintain and improve client relationships and ensure global players continue to view T&T as a serious, proven location for nearshoring.

The T&T IFC holds membership in the IAOP Caribbean Chapter as well as the Latin American and Caribbean Outsourcing Council. Membership on the boards of these councils are necessary as it gives the country a voice and a place at the decision-making table and will anchor T&Ts position as an F&A BPO leader in the Caribbean region.

Inga Dottin-Wiltshire, Manager, BPO/Shared Services Development T&T IFC shares her knowledge with a conference attendee at the exhibition